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Operations Manager

Join us in our mission to pave the new way of thinking for crane lifting and logistics!

Do you want to help revolutionize the way people work in the construction, resources, and logistics industries? Come and join our team of passionate people on a mission to make lifting and logistics operations safer and more efficient with our Roborigger and Robologistics technology.

Roborigger was originally developed by TENSA Equipment, a Perth-based lifting specialist that has successfully been building fully certified lifting and drilling equipment for the global offshore oil and gas industry for over 10 years. Roborigger is a separate company but Tensa is still the main shareholder and we share resources.  Roborigger inherits this breadth of experience and longevity – and this is proven with industry recognition such as the WA Innovator of the Year 2019, WorkSafe WA’s the Best Solution to Work Health and Safety Risk 2019, and Engineers Australia’s Most Innovative Engineers 2019.

Since our successful entry to market in 2018, we have grown by leaps and bounds as a company. Australia’s largest venture capital funder, Blackbird Ventures, backed us in 2019. We opened our own manufacturing facility in 2021, and we’ve now expanded globally, transforming lifting and logistics practices in Australia, New Zealand, Singapore, Japan, United Arab Emirates, Germany, and the Netherlands.

Read our story.

The Opportunity

To deliver on our mission, we are looking for an experienced Operations Manager to take Roborigger business to the global scale.

We’ll be looking to you as the go-to-person to manage the safe and efficient manufacture and delivery of Roborigger units to clients throughout the world. You will play the critical part in the production and service of the units in different industries and companies in construction, resources, and logistics sectors.

Day to Day You Will:

  • Manage the manufacturing process for Roborigger to ensure efficient procurement, assembly and commissioning.
  • Manage the global service and support side focusing on customer satisfaction, equipment reliability, verification of inspection and maintenance. Use processes which utilise the IoT to make this efficient.
  • Input to design to deliver cost reduction as well as reliability and performance improvements.
  • Input and coordinate manufacture and assembly process so that subassemblies can be assembled and tested and then the overall system assembled and tested and commissioned.
  • Identify and manage a group of subcontractors to manufacture sub-assemblies and components.
  • Maintain the materials tracking, receipt, inspection, storage, quarantine of defective product and traceability processes.
  • Coordinate manufacture and R&D activities in the same premises.
  • General responsibility for the operation and safety in the workshop and manufacturing facility.
  • Ensure that manufacture and service activities are compliant with requirements of ISO9001 and the requirements for CE stamping according to the European Machinery Directive.
  • Manage safety and be responsible for ensuring manufacturing and service activities are executed safely. This is done by proactive planning and job analysis and developing a culture of responsibility and thinking about the steps before executing them.
  • Train staff where appropriate.
  • Gain an understanding of the operating principles of Roborigger and the technical aspects of the software and control systems as well as the mechanical design principles.
  • You will be expected to get an understanding of the construction and resource industry work environments and the lifting and crane industry.
  • Develop and document systematic processes and roll out to the team.
  • You must be commercially focused and be on top of costs to build and maintain Roborigger as well as the costs to run the manufacture and service side.

Who You Are:

  • You will have an electrical, electronics, mechatronic or mechanical qualification as well as a minimum of 5 years’ operations management experience.
  • You are experienced in using scalable systems to handle material traceability, parts inventories, service actions, training and quality control.
  • You have a very strong capability to work with both the engineering team and with the manufacture and service teams.
  • You will be able to grasp the technical aspects of the product and contribute to design and troubleshooting service issues.
  • You will be highly computer literate, have a real interest in technology and have a strong network of contacts to support you.
  • You will demand that processes be documented and continually improved.
  • You will have the ability to develop high performing teams and not suffer underperforming teams.
  • You must be brutally honest and open about issues or problems.
  • You will be an extremely organized person who plans meticulously, yet is able to manage change and disruption and can adapt.
  • You will manage upwards and challenge where appropriate.
  • Most of all you must be excited about our product line and have a desire to be part of a company that is moving at a rapid pace.

Bonus Points If You Have:

  • A senior role in or responsibility for the manufacture of electronic or electromechanical products and providing service support for these products.
  • Strong user understanding and experience with Office 365, Jira Work Management, Ostendo.
  • Familiar with any design and programming software.
  • Are able to travel for customer meetings, site visits, regional and global agents.

What We Can Offer You:

  • We offer competitive remuneration combined with a share option plan that exposes you to significant upside when our goals are achieved.
    • If this sounds like you and the opportunity you are looking for, apply now. 
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